Terms of Service

Effective Date: March 21, 2025

Welcome to FrgoBikes. These Terms & Conditions govern your access to and use of the FrgoBikes website, products, and services. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing or using the FrgoBikes website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

FrgoBikes reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes will become effective once posted on this page.

2. Website Use

You agree to use the FrgoBikes website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website, systems, or customer information
Interfere with website functionality or security
Copy, reproduce, distribute, or misuse website content without permission
Use our products or services in violation of applicable laws or regulations

FrgoBikes reserves the right to restrict or terminate access to users who violate these terms.

3. Product Information

FrgoBikes makes every effort to provide accurate product descriptions, images, specifications, and pricing information.

However, we do not guarantee that:

Product descriptions are completely free from errors
Images perfectly represent actual product colors or appearance
Specifications will never change due to product improvements or updates

We reserve the right to update product information, specifications, availability, and pricing at any time without prior notice.

4. Orders and Payments

When you place an order through FrgoBikes, you agree to provide accurate, complete, and current information.

You are responsible for ensuring that:

Your billing information is correct
Your shipping information is accurate
Your payment method is authorized for the transaction

All orders are subject to acceptance and availability.

FrgoBikes reserves the right to refuse or cancel any order for reasons including:

Suspected fraudulent activity
Incorrect pricing information
Product availability issues
Errors in order information

If an order is canceled after payment has been received, a full refund will be issued according to our Refund Policy.

5. Pricing and Availability

All prices displayed on the FrgoBikes website are subject to change without notice.

We make every effort to maintain accurate pricing and inventory information. However, errors may occasionally occur.

If a product is listed with incorrect pricing due to an error, FrgoBikes reserves the right to cancel the order and provide a refund if payment has already been processed.

Product availability may change based on inventory levels and demand.

6. Shipping and Delivery

Shipping and delivery information is provided according to our Shipping Policy.

FrgoBikes is committed to processing and shipping orders efficiently. However, delivery times may be affected by circumstances outside of our control, including carrier delays, weather conditions, holidays, or transportation issues.

Customers are responsible for providing accurate shipping information. Please review our Shipping Policy for additional details.

7. Returns, Refunds, and Warranty

FrgoBikes provides:

30-Day Free Returns & Exchanges
2-Year Limited Manufacturer Warranty

All returns, refunds, exchanges, and warranty claims are subject to the requirements and conditions outlined in our Refund Policy.

Customers must follow the required return procedures before sending any product back.

For detailed information regarding returns, refunds, and warranty services, please review our Refund Policy.

8. Electric Bike Safety and Responsibility

Customers are responsible for using FrgoBikes products safely and according to applicable laws and regulations.

Customers should:

Follow all safety instructions provided with the product
Wear appropriate safety equipment when riding
Perform regular maintenance and inspections
Follow local electric bike regulations

FrgoBikes is not responsible for injuries, accidents, or damages caused by improper use, unsafe operation, unauthorized modifications, or failure to follow safety instructions.

9. Intellectual Property Rights

All content on the FrgoBikes website, including but not limited to:

Logos
Brand names
Product images
Text
Graphics
Website design
Marketing materials

is owned by or licensed to FrgoBikes and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without prior written permission from FrgoBikes.

10. Third-Party Services

FrgoBikes may use third-party services to support website functionality, payment processing, analytics, advertising, and order fulfillment.

These third-party providers may have their own terms and privacy policies.

FrgoBikes is not responsible for the content, security, or practices of third-party websites or services.

11. Limitation of Liability

To the maximum extent permitted by applicable law, FrgoBikes shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

Website use or inability to use the website
Product misuse
Delays or interruptions
Unauthorized modifications
Third-party actions

Our total liability relating to any product or service shall not exceed the amount paid by the customer for the specific product or order involved.

12. Disclaimer

FrgoBikes provides products and services on an “as available” basis.

While we strive to provide accurate information and reliable products, we do not guarantee that:

The website will always operate without interruption
All information will always be error-free
Products will meet every individual expectation

Customers should use products responsibly and follow all provided instructions.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the United States.

Any disputes arising from these terms or your use of FrgoBikes products and services shall be handled according to applicable laws and regulations.

14. Changes to These Terms

FrgoBikes reserves the right to modify or update these Terms & Conditions at any time.

Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated terms.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

FrgoBikes

Email: support@frgobikes.com

Address:
1138 Seabright Ave
Grover Beach, CA 93433
United States

Thank you for choosing FrgoBikes. We are committed to providing reliable electric bikes, transparent policies, and professional customer support.