Contact Us
At FRGOBIKES, we are committed to providing excellent customer service and support. If you have any questions about our electric bikes, your order, shipping, returns, or warranty services, our team is here to help.
Customer Support
Email: support@frgobikes.com
Response Time: We typically respond within 24–48 business hours.
Business Address
FRGOBIKES
3681 Walnut Ave
Chino, CA 91710
United States
Before Contacting Us
To help us assist you more efficiently, please include the following information in your email whenever possible:
- Order number
- Full name
- Email address used for the purchase
- A detailed description of your question or issue
- Photos or videos (if applicable)
Order Support
For questions regarding:
- Order status
- Shipping updates
- Delivery issues
- Returns and refunds
- Warranty claims
- Product information
Please contact us at:
support@frgobikes.com
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday, Sunday & U.S. Holidays: Closed
Thank you for choosing FRGOBIKES. We appreciate your business and look forward to serving you.