Contact Us

At FRGOBIKES, we are committed to providing excellent customer service and support. If you have any questions about our electric bikes, your order, shipping, returns, or warranty services, our team is here to help.

Customer Support

Email: support@frgobikes.com

Response Time: We typically respond within 24–48 business hours.

Business Address

FRGOBIKES
3681 Walnut Ave
Chino, CA 91710
United States

Before Contacting Us

To help us assist you more efficiently, please include the following information in your email whenever possible:

  • Order number
  • Full name
  • Email address used for the purchase
  • A detailed description of your question or issue
  • Photos or videos (if applicable)

Order Support

For questions regarding:

  • Order status
  • Shipping updates
  • Delivery issues
  • Returns and refunds
  • Warranty claims
  • Product information

Please contact us at:

support@frgobikes.com

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)

Saturday, Sunday & U.S. Holidays: Closed

Thank you for choosing FRGOBIKES. We appreciate your business and look forward to serving you.